Customer support
1.1 Where's my confirmation email?

Order confirmation emails are sent immediately after orders have been placed. Let us know ASAP if you did not receive it. In most cases, it could be because the email was not entered correctly.

1.2 How long will it take to get my order?

Orders to the U.S. generally arrive within 3-4 business days from date of shipment and 1-2 business days for Hawaii residents. Allow 2-4 weeks for delivery on international orders.

1.3 Why hasn't my order shipped yet?

All items will be processed and shipped within 1 business day of the order date. Your order may be delayed an additional business day if we are unable to process it due to inaccurate or incomplete payment information or mailing address. If you pay via PayPal eCheck, it will take an additional 3-5 business days to process and ship.

1.4 When will my order be ready for pick up?

Allow 1 business day for your order to be processed. We will email you when it is ready for pick up.